Data deletion

If you messaged a business that uses Semaji

Ask that business to delete your conversation, or email support@semaji.com with the business's name, the channel you used (for example WhatsApp or Instagram) and your phone number or username. We will pass the request to the business and delete the data within 30 days of their confirmation.

If you use Semaji for your business

• To disconnect a channel: Channels → Disconnect. Its access token is deleted immediately.
• To delete your whole workspace and all its conversations: email support@semaji.com from the owner's address. We delete it within 30 days.
• To remove Semaji's access from Facebook or Instagram: Facebook Settings → Business Integrations → remove Semaji.